Benefits and claims information - contact Customer Connections
Monday through Thursday 8:00 a.m. to 1:00 a.m. Eastern Time
Friday 8:00 a.m. to 7:30 p.m. Eastern Time
P. O. Box 82595
If you need assistance with our website, please contact us at 888-808-5080.
If you have questions about our network
, please contact Provider Relations
Monday through Thursday 7:30 a.m. to 6:30 p.m. Eastern Time
Friday 7:30 a.m. to 5:30 p.m. Eastern Time
P. O. Box 82611
Report provider data inaccuracies by e-mailing DIR_ProviderRelations@ameritas.com
or by calling 800-755-8844 ext 88327.