insurance | employee benefits | financial services

Contact Us

For assistance with an Ameritas product or service, select from one of the expandable menus below and contact us.

Individual/Family Plan Information

 

Inquiries for purchasing individual/family plans

Phone: 888-336-7601 | E-mail: star.sales@ameritas.com | Shopping site: myplan.ameritas.com

Existing individual member inquiries:

Phone: 800-300-9566

Option 1: Individual dental and vision benefit and claim information | E-mail: group@ameritas.com

Option 3: Individual administration and billing information | E-mail: cs@ameritas.com

Option 4: Individual producer licensing and compensation information | E-mail: lc@ameritas.com


Employer Sponsored Plan Information

Inquiries for group plans (excluding claims)

Phone: 800-659-2223

Option 1: Dental and vision benefit information

Option 2: Enrollment and billing information | E-mail: group_assistants@ameritas.com

Option 3: Provider directory assistance

Option 4: Sales and marketing help for producers | E-mail: grfieldservice@ameritas.com

Option 5: Producer licensing | E-mail: group_licensing@ameritas.com

Option 6: Producer commission | E-mail: group_licensing@ameritas.com

Option 7: Technical assistance for online billing, enrollment and account access

Fax: 402-467-7338

Mail: Group Administration | P.O. Box 81889 | Lincoln, NE 68501


Inquiries for group member claims

Phone: 800-487-5553

Option 1: Dental and vision benefit and claim information

Option 3: Provider directory assistance

Option 4: Help with your secure web account

E-mail: group@ameritas.com


To submit a new claim or pretreatment estimate

Fax: 402-467-7336

Mail: Group Claims | P.O. Box 82520 | Lincoln, NE 68501


Dental Provider Relations

Phone: 800-755-8844

E-mail: providerrelations@ameritas.com

Fax: 402-467-7339

Mail: Provider Relations | P.O. Box 82611 | Lincoln, NE 68501

Ameritas Life Insurance Corp.

5900 O Street
P.O. Box 81889
Lincoln, NE 68501-1889

Phone: 800-745-1112
Fax: 402-467-7335

 

Contact Form

Plan Sponsors/Financial Professionals

Call us at: 800-745-9995

Email us at: rpservice@ameritas.com

Send forms to: rpcontact@ameritas.com

 

Plan Participants

Call us at: 800-277-9739

Email us at: rplans@ameritas.com

Ameritas Investment Company, LLC (AIC)

Phone: 800-335-9858

5900 O Street
Lincoln, NE 68510

1880 Waycross Rd.
Cincinnati, OH 45240

AIC Contact Form

Ameritas Investment Partners (AIP)

1880 Waycross Road
Cincinnati, Ohio 45240
877-546-3863

390 N Cotner Blvd.
Lincoln, Nebraska 68505
877-731-3336

AIP Contact Form

Because relationships are an important part of our business, we encourage you to contact us if you have questions about a particular position within the organization. Our passion is to engage current and future candidates and make a difference in their lives.

We encourage you to look through our career opportunities. When you find an opportunity that matches your skills and interests, simply click on the job title for specific details, qualifications, and a link to our online application.

 

Ameritas - Home Office Human Resources

5900 O Street
Lincoln, NE 68510
800-283-9588

 

Ameritas - Fallbrook Campus Human Resources

475 Fallbrook Blvd
Lincoln, NE 68521
800-283-9588

 

Ameritas - Cincinnati Campus Human Resources

1880 Waycross Road
Cincinnati, OH 45240
800-283-9588

You may also contact one of our corporate office locations directly.