Contact Us

We’re here to help! Please review the options below and contact us by phone, email or mail for assistance. Our teams are available Monday through Friday to help with questions related to enrollment, billing, claims, beneficiaries and more.

Dental, Vision and Hearing Care Insurance

Contact us today for assistance with a bill, enrollment, claim, pretreatment estimate, or to purchase dental, vision or hearing insurance.

Individual or Family Plans
For dental, vision or hearing care plans purchased directly through our website.

Purchase an individual or family plan

Icon Website myplan.ameritas.com

For questions about your existing individual or family plan

Icon Phone Call us at: 800-300-9566

Icon Email Email us about claims at: group@ameritas.com

Icon Email Email us about accounts and billing at: cs@ameritas.com

Icon Email Email us about producer licensing and compensation at: lc@ameritas.com

Employer Sponsored Plans

For dental, vision or hearing care plans purchased through an employer.

Employers and Producers

Icon Phone Call us at: 800-659-2223

Icon Fax Fax us at: 402-467-7338

Email us about enrollment and billing at:

Icon Email  group_assistants@ameritas.com

Email us about producer licensing and compensation at:

Icon Email  group_licensing@ameritas.com

Send mail to:

Icon Location Group Administration
P.O. Box 81889
Lincoln, NE 68501

Claims Customer Service

Icon Phone Call us at: 800-487-5553

Icon Email Email us at: group@ameritas.com

Dental Providers

Icon Phone Call us at: 800-755-8844

Icon Fax Fax us at: 402-467-7339

Icon Email Email us at: providerrelations@ameritas.com

Send mail to:

Icon Location Provider Relations
P.O. Box 82611
Lincoln, NE 68501

Submit Claims by Mail

Send mail to:

Icon Location Group Claims
P.O. Box 82520
Lincoln, NE 68501

 

For those in New York, send mail to:

Icon Location Group Claims
P.O. Box 82595
Lincoln, NE 68501-2595

 

Icon Fax Fax us at: 402-467-7336

Life Insurance, Annuities and Disability Income Insurance

We’re here to help with a bill, a claim, policy information, beneficiary information or service forms related to a life insurance, annuity or disability insurance policy.

Policyowners, Payors and Beneficiaries
Icon Phone Call us at: 800-745-1112

  Send faxes to: 402-467-7335

Send mail to:
Icon LocationAmeritas Life Insurance Corp.
5900 O Street, P.O. Box 81889
Lincoln, NE 68501-1889

Submit your questions online:

Contact Ameritas Life Insurance Corp.

Retirement Plans

Call or email us for assistance with a retirement plan, including plan sales, services, recordkeeping, employee enrollment, education and more.

Plan Participants – Service

Icon Phone Call us at: 800-277-9739

Icon EmailEmail us at: rplans@ameritas.com

Icon EmailEmail forms to: rpcontact@ameritas.com

Plan Sponsors and Financial Professionals – Service

Icon Phone Call us at: 800-745-9995

Icon EmailEmail us at:  rpservice@ameritas.com

Icon EmailEmail forms to:  rpcontact@ameritas.com

Financial Professionals and TPAs – Sales
Icon Phone Call us at: 800-923-2732

Connect with Retirement Plans

Investment Products

Connect with us today to learn about the investment opportunities and services we offer through our broker-dealer and registered investment advisor.

Ameritas Investment Company, LLC (AIC)
Icon Phone Call us at: 800-335-9858

Send mail to:
Icon LocationP.O. Box 5507
Lincoln, NE 68505-5507

Submit your questions online:

AIC Contact Form

Ameritas Advisory Services, LLC (AAS)
Icon Phone Call us at: 800-335-9858

Send mail to:
Icon LocationP.O. Box 5507
Lincoln, NE 68505-5507

Submit your questions online:

AAS Contact Form

Ameritas Investment Partners, Inc. (AIP)

Contact our AIP Lincoln office associates for information about investment opportunities related to investment grade bonds, alternative investments, wealth management programs or real estate investment opportunities.

 Call us in Lincoln at: 877-731-3336

 Send faxes to: 402-467-6970

Send mail to:

 5945 R Street
Lincoln, NE 68505

Contact our AIP Cincinnati office associates for information about investment opportunities related to mortgage loans, high yield bonds, structured securities, derivatives management and equity portfolio management.

 Call us in Cincinnati at: 877-546-3863

Send mail to:

 1880 Waycross Rd.
Cincinnati, OH 45240

Submit your questions online:

AIP Contact Form

Human Resources

Questions related to employment can be directed to one of our local human resources offices.

Associates, Agents and Retirees

 Call us at: 800-283-9588

Send mail to:

Lincoln HQ Campus

 Ameritas
Attn: Human Resources
5900 O Street
Lincoln, NE 68510

Lincoln Fallbrook Campus

 Ameritas
Attn: Human Resources
475 Fallbrook Blvd
Lincoln, NE 68521
 

Cincinnati Campus

 Ameritas
Attn: Human Resources
1800 Waycross Road
Cincinnati, OH 45240
 

You may also contact one of our corporate office locations directly.