Contact Us

We’re here to help! Please review the options below and contact us by phone, email or mail for assistance. Our teams are available Monday through Friday to help with questions related to enrollment, billing, claims, beneficiaries and more.

Dental, Vision and Hearing Care Insurance

Contact us today for assistance with a bill, enrollment, claim, pretreatment estimate, or to purchase dental, vision or hearing insurance.

Individual or Family Plans
For dental, vision or hearing care plans purchased directly through our website.

Purchase an individual or family plan

Icon Website myplan.ameritas.com

For questions about your existing individual or family plan

Icon Phone Call us at: 800-300-9566

Icon Email Email us about claims at: group@ameritas.com

Icon Email Email us about accounts and billing at: cs@ameritas.com

Icon Email Email us about producer licensing and compensation at: lc@ameritas.com

Employer Sponsored Plans

For dental, vision or hearing care plans purchased through an employer.

Employers and Producers

Icon Phone Call us at: 800-659-2223

Icon Fax Fax us at: 402-467-7338

Email us about enrollment and billing at:

Icon Email  group_assistants@ameritas.com

Email us about producer licensing and compensation at:

Icon Email  group_licensing@ameritas.com

Send mail to:

Icon Location Group Administration
P.O. Box 81889
Lincoln, NE 68501

Claims Customer Service

Icon Phone Call us at: 800-487-5553

Icon Email Email us at: group@ameritas.com

Dental Providers

Icon Phone Call us at: 800-755-8844

Icon Fax Fax us at: 402-467-7339

Icon Email Email us at: providerrelations@ameritas.com

Send mail to:

Icon Location Provider Relations
P.O. Box 82611
Lincoln, NE 68501

Submit Claims by Mail

Send mail to:

Icon Location Group Claims
P.O. Box 82520
Lincoln, NE 68501

 

For those in New York, send mail to:

Icon Location Group Claims
P.O. Box 82595
Lincoln, NE 68501-2595

 

Icon Fax Fax us at: 402-467-7336

Life Insurance, Annuities and Disability Income Insurance

We’re here to help with a bill, a claim, policy information, beneficiary information or service forms related to a life insurance, annuity or disability insurance policy.