insurance | employee benefits | financial services

Contact Us

For assistance with an Ameritas product or service, select from one of the expandable menus below.

Individual/Family Plan Information

 

Inquiries for purchasing individual/family plans

Phone: 888-336-7601 | E-mail: star.sales@ameritas.com | Shopping site: myplan.ameritas.com

Existing individual member inquiries:

Phone: 800-300-9566

Option 1: Individual dental and vision benefit and claim information | E-mail: group@ameritas.com

Option 3: Individual administration and billing information | E-mail: cs@ameritas.com

Option 4: Individual producer licensing and compensation information | E-mail: lc@ameritas.com


Employer Sponsored Plan Information

Inquiries for group plans (excluding claims)

Phone: 800-659-2223

Option 1: Dental and vision benefit information

Option 2: Enrollment and billing information | E-mail: group_assistants@ameritas.com

Option 3: Provider directory assistance

Option 4: Sales and marketing help for producers | E-mail: grfieldservice@ameritas.com

Option 5: Producer licensing | E-mail: group_licensing@ameritas.com

Option 6: Producer commission | E-mail: group_licensing@ameritas.com

Option 7: Technical assistance for online billing, enrollment and account access

Fax: 402-467-7338

Mail: Group Administration | P.O. Box 81889 | Lincoln, NE 68501


Inquiries for group member claims

Phone: 800-487-5553

Option 1: Dental and vision benefit and claim information

Option 3: Provider directory assistance

Option 4: Help with your secure web account

E-mail: group@ameritas.com


To submit a new claim or pretreatment estimate

Fax: 402-467-7336

Mail: Group Claims | P.O. Box 82520 | Lincoln, NE 68501


Dental Provider Relations

Phone: 800-755-8844

E-mail: providerrelations@ameritas.com

Fax: 402-467-7339

Mail: Provider Relations | P.O. Box 82611 | Lincoln, NE 68501

Ameritas Life Insurance Corp.

5900 O Street
P.O. Box 81889
Lincoln, NE 68501-1889

Phone: 800-745-1112
Fax: 402-467-7335

 

Contact Form

Plan Sponsors/Financial Professionals

Call us at: 800-745-9995

Email us at: rpservice@ameritas.com

Send forms to: rpcontact@ameritas.com

 

Plan Participants

Call us at: 800-277-9739

Email us at: rplans@ameritas.com

Ameritas Investment Corp. (AIC)

Phone: 800-335-9858

5900 O Street
Lincoln, NE 68510

1876 Waycross Rd.
Cincinnati, OH 45240

AIC Contact Form

Ameritas Investment Partners (AIP)

1876 Waycross Road
Cincinnati, Ohio 45240
877-546-3863

390 N Cotner Blvd.
Lincoln, Nebraska 68505
877-731-3336

AIP Contact Form

Ameritas - Lincoln Home Office Human Resources

5900 O Street
Lincoln, NE 68510
800-283-9588

 

Ameritas - Lincoln Fallbrook Human Resources

475 Fallbrook Blvd
Lincoln, NE 68521
800-283-9588

 

Ameritas - Cincinnati Human Resources

1876 Waycross Road
Cincinnati, OH 45240
800-283-9588

 

For questions about recruiting, HR Contacts